Driver’s license requirements

What are the driver’s license requirements?

All drivers must produce a full, valid driver’s license in order to rent a car. Learn more about driver’s license requirements in our Terms & Conditions.

How long should I have held my driver’s license in order to rent a car?

It depends on car type, but in most cases your driver’s license must have been valid for at least one year. In our Terms & Conditions you can find out more details about this matter in paragraph “3. DRIVING LICENSE & ID REQUIREMENTS”.

If I am under 23 years old, can I rent car?

Yes, potential renters can be 19-78 years old. Just select your age when entering the details about your desired car rental on the search engine. If renters are between 19-22 years old, they are obliged to pay a Young Renter Fee.

NOTE: While comparing our car rental prices to those of other companies, do not forget to check any hidden charges, that other companies knowingly forget to refer to.

I am older than 70, can I rent a car?

Our company offers car rentals to potential renters between 19-78 years old.
Just select your age when entering the details about your desired car rental on the search engine.

NOTE: There is an extra fee for young or old renters.

If we have not managed to answer all of your questions, do not hesitate to contact us. You will get a reply shortly.

Mileage limits, fuel policy & driving a vehicle across a national border

Are there any mileage limits?

Booking with our company comes with unlimited mileage without any extra charges.

What is the fuel policy/refueling regarding my car rental?

Renters are obliged to return the vehicle with as much fuel as that at the start of renting. Otherwise they will be charged with a fee based on the type of fuel used.

What is the type of fuel required for my car rental?

Upon delivery of your car rental you will be informed on the type of fuel your vehicle requires. There are usually markings on fuel tank caps, indicating the required fuel type.

 

Can I drive a vehicle across a national border?

You are not allowed to drive a vehicle across a national border. If you violate cross border and territorial restrictions, your vehicle may not be covered.

If we have not managed to answer all of your questions, do not hesitate to contact us. You will get a reply shortly.

Insurance packages

What are the insurance packages for my car rental?

 

Please visit our Insurance Page

What is excess liability (Excess amount)?

In case of damage to the rented vehicle or accident, renters need to pay up to the value of their elected damage liability (Collision Damage Waive is being included in your reservations). The amount required is being displayed during the reservation and also in our Terms & Conditions.

Can I rent a car with zero excess liability?

Yes, during the reservation you can select your desired insurance package just after car type selection.

Am I allowed to add an insurance package with no liability after the finalization of the reservation?

Of course, you can add this extra service by visiting our headquarters for receiving your car rental.

What happens in case of breakdown/accident?

In case of accident, please call the emergency phone number of our company. You can find it in your rental agreement. You will get some information and guidance by our representatives on how to deal with it. Moreover, you should call the police and report the accident. When you will return the vehicle you will be asked to provide information on the accident in order a report to be written.

If we have not managed to answer all of your questions, do not hesitate to contact us. You will get a reply shortly.

Extra equipment

How can I add extra equipment?

You can simply choose available extra equipment and see the prices just after the selection of car type. If you wish to add or exclude extra equipment after your reservation, just ask our representative to do so upon delivery.

How can I add GPS devices or Sat Nav?

You can choose GPS devices or Sat Nav during your reservation or upon delivery.

How can I add an extra driver?

You can choose an extra driver during your reservation. Just after the selection of your car type, you can browse the extras (optional equipment or services) on the next page. Alternatively, you can add an extra driver upon delivery of your car rental.

NOTE:You can add an extra driver totally for free.

Are there any extra requirements for an additional driver?

If you have added an extra driver, he/she should accompany you to the place of your car delivery. If it is not possible, then you can receive your car rental and then return with the additional driver later in order he/she to be included in the rental agreement. The driver’s requirements are exactly the same concerning main and extra drivers. You can check our Terms & Conditions about this issue.

How can I add baby/booster seats?

You can choose baby/booster seats during the reservation of your car. While selecting them do not forget to refer to the age of your child/children, so that our colleague can offer the one that meets your requirements.

 

NOTE: The first baby and booster seats are offered for free.

How can I pay for extra equipment?

All charges for extra equipment will be included in the final price, but only if you have chosen it during reservation.

Are there any extra charges for an extra driver?

There is no extra charge for one extra driver, since it is being included in the final price of your car rental, but you should not forget to add an extra driver during the reservation process.

NOTE: You can include a second driver in your rental agreement totally for free.

If we have not managed to answer all of your questions, do not hesitate to contact us. You will get a reply shortly.

Payment, fees, confirmation of reservation

How do I pay for my reservation?

You can use debit/credit cards or your PayPal account in order to complete your payment, displayed as “Pay Now”. The remaining amount, displayed as “Pay at the company” must be paid at our headquarters upon delivery of your car. Acceptable payment methods are presented in our Terms & Conditions.

I do not have a credit card. Can I still rent a car?

Yes, with AutoRent you do not need any credit cards. After your reservation you pay a down payment of 25% of your final price, the amount is being transferred to our company’s bank account and the remaining amount is to be paid in cash upon delivery of the car.

Should I pay a deposit by credit card upon delivery of the car rental?

No, with AutoRent deposits by credit cards are not required, either concerning your online reservation or upon delivery of your car rental.

If we have not managed to answer all of your questions, do not hesitate to contact us. You will get a reply shortly.

Cancellation Policy/Modifications of Reservations

Can I cancel my reservation?

You can always cancel up to 24 hours prior to the start of renting, without any charges. Inthiscase, werefundyouthedownpayment. If the agreed time of delivery passes, then the reservation cannot be cancelled anymore.

How can I cancel my reservation?

In order to cancel your reservation, just contact as at customer.service@autorentcorfu.com or by phone at +302661047800.

Can I get a rental extension?

Of course! If your renting has not started yet, you can modify your renting dates, by sending to us an email at customer.service@autorentcorfu.com. Any modifications of the reservation may incur extra charges.

In case that you have already received your car rental, please contact our company directly in order to extend your rental or make a new reservation for a car rental regarding the extra days you may need.

How can I change my pick-up or drop-off time?

If you wish to change your pick-up or drop-off time, contact us at customer.service@autorentcorfu.com writing your desired pick-up or drop-off time. If you return your car later than the time agreed, you may be charged.

How can I add or modify my flight number in my reservation?

In order to add or modify a flight number in your reservation details, please contact us at customer.service@autorentcorfu.com, writing the right flight number.

What happens in case of early return of my rental?

If you decide to return your car rental earlier than agreed you are welcome, but note that there is no refund.

If we have not managed to answer all of your questions, do not hesitate to contact us. You will get a reply shortly.

Pick-up and drop-οff

Can I receive the car earlier than the time agreed?

Yes, in most of the cases you can get your car delivered earlier than the time agreed, provided that you inform us on this issue promptly, since early delivery depends on availability of the requested vehicle.

When should I receive the car rental?

You should try to be punctual concerning the time of delivery agreed. If there is a delay, please contact us at +306980317050.

What happens if my flight is delayed or cancelled?

Ιf you have added your flight details during your reservation, then we will be able to check your flight and you might be still able to claim your car rental. In case of a flight delay or cancellation, it is necessary that you contact us at +306980317050 as soon as possible.

How do I return the car?

Info on how you return your car rental will be offered to you by our colleague upon delivery of the car rental.

What if I return my car rental later than the time agreed?

Upon delivery of your car rental, contact us if you are interested in extending your rental for more than 60 minutes. If you drop off your car late, without warning us, you may be charged a lateness fee.

What happens if i would like to pick up or drop off my car rental after hours?

There is always an extra charge for after-hours drop-offs and pick-ups, being always included in your final rental price.

Am I allowed to return the vehicle at a different location?

Yes, with AutoRent you are allowed to select different locations of pick-up and drop-off. On our online system, you can select the option “drop-off at a different point”, allowing you to choose among the available drop-off points.

If we have not managed to answer all of your questions, do not hesitate to contact us. You will get a reply shortly.